Shipping Policy
Shipping Policy
Thank you for shopping with Kozy. We are committed to getting your order to you as quickly and securely as possible. Please take a moment to review our shipping policies below.
Processing Time
• All orders are processed within 1-2 business days (excluding weekends and holidays).
• Orders placed after 3 PM EST will be processed the next business day.
• Please note that processing times may be delayed during peak seasons or sales events.
Shipping Methods & Rates
We offer the following shipping options:
• Standard Shipping (5-7 business days)
Shipping rates are calculated at checkout based on your delivery address and selected shipping method.
International Shipping
We currently offer international shipping
• International Shipping Time: Varies by destination, generally 7-10 business days.
• International Shipping Rates: Calculated at checkout.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your shipment on the carrier’s website.
Shipping Delays
We strive to meet our delivery times, but delays can occur due to weather conditions, holidays, or other factors beyond our control. If your order is delayed, please allow extra time for delivery before contacting customer support.
Address Accuracy
Please ensure your shipping address is correct before completing your purchase. We are not responsible for delays or misdeliveries due to incorrect or incomplete addresses provided by the customer.
Thank you for shopping with Kozy. We are committed to getting your order to you as quickly and securely as possible. Please take a moment to review our shipping policies below.
Processing Time
• All orders are processed within 1-2 business days (excluding weekends and holidays).
• Orders placed after 3 PM EST will be processed the next business day.
• Please note that processing times may be delayed during peak seasons or sales events.
Shipping Methods & Rates
We offer the following shipping options:
• Standard Shipping (5-7 business days)
Shipping rates are calculated at checkout based on your delivery address and selected shipping method.
International Shipping
We currently offer international shipping
• International Shipping Time: Varies by destination, generally 7-10 business days.
• International Shipping Rates: Calculated at checkout.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your shipment on the carrier’s website.
Shipping Delays
We strive to meet our delivery times, but delays can occur due to weather conditions, holidays, or other factors beyond our control. If your order is delayed, please allow extra time for delivery before contacting customer support.
Address Accuracy
Please ensure your shipping address is correct before completing your purchase. We are not responsible for delays or misdeliveries due to incorrect or incomplete addresses provided by the customer.